Stop buying software modules. Start removing friction.
WhatsApp Business API, iSMS messaging, HRM, CRM and POS, supplied and set up by the same team that runs your phones. The point is not more logins, it is fewer missed customers and less jumping between apps.
- Answer customers on the channel they actually use
- Let your systems talk to each other, not just store data
- We do the technical setup, you see the result
Three Things That Change on Day One
Not features. Friction removed from the way your business already works.
Automate the customer touchpoints
Customers expect an answer now, and they expect it on WhatsApp or SMS, not only by phone. Automated triggers do the answering when nobody is free.
- Missed a call? The customer instantly gets a WhatsApp message: “Sorry we missed your call. How can we help?”
- Order, booking and payment updates by SMS or WhatsApp
- Appointment and service reminders that cut no-shows
Streamline the daily operations
SMEs lose hours to fragmented tools, with staff jumping between five apps to answer one question. Connecting your POS and HRM data to your communications stops that.
- Shift schedules and staff check-ins decide who is logged into the call queue
- Front-desk staff see order history the moment a customer's number rings
- Customer, order and conversation history in one place, not five
We do the setup, you get the result
Most owners find API work intimidating: Meta's WhatsApp Business verification, sender IDs, SMS routing, templates, webhooks. That is our job, not yours.
- WhatsApp Business API verification and number setup, handled end to end
- iSMS routing, sender ID and message templates configured for you
- Onboarding and training for your staff, in plain language
- One local team to call when something needs changing
The Services
Take one, or let them work together. Everything below is supplied, set up and supported by us.
WhatsApp Business API
A verified business number, automated replies, notifications and templates, with your team answering from one shared inbox.
Explore WhatsApp →iSMS messaging
Bulk SMS, OTP and alerts that reach any phone, with no app required. Useful when WhatsApp is not an option.
Explore iSMS →HRM
Staff records, attendance, leave and claims in one place, and shift data your phone system can actually use.
Explore HRM →CRM
Customers, enquiries, quotations and follow-ups, with calls and WhatsApp threads kept against the right record.
Explore CRM →POS
Sales, receipts and stock at the counter, with order history available to whoever answers the phone.
Explore POS →The phone system underneath
Cloud PBX or your own IP PBX. This is what the automations hook into, and what makes the rest work together.
Explore Cloud PBX →How We Roll It Out
Start with the one thing that hurts most. Nobody has to switch everything at once.
- Find the frictionA short conversation about where enquiries, staff time or orders are being lost.
- Scope it honestlyWe say what can be connected today, what needs work, and what it costs.
- We set it upVerification, routing, templates and the links between your systems.
- Train and supportYour staff are shown how it works, and we stay reachable afterwards.
Already Have a Phone System?
Good. These services are designed to sit on top of what you run today, whether that is our Cloud PBX, a Yeastar or 3CX box, or an Asterisk system someone built years ago.
If your current setup cannot support an automation, we will tell you that too.
Tell Us Where It Hurts
You do not need to know which product you want. Describe what is going wrong, and we will tell you which of these actually fixes it, or whether none of them do.
Prefer to talk it through? WhatsApp our team.
- A recommendation based on your business, not a product list
- Managed setup, including WhatsApp Business API verification
- Works with your existing phone system where possible
- No obligation
Tell us about your business
Value Added Services FAQ
Do I have to take all of these services?
No. Most businesses start with one, usually WhatsApp Business API or whichever piece is causing the most friction, and add the others later. Everything is scoped per business.
Do you handle the WhatsApp Business API verification?
Yes. We handle the setup work: business verification with Meta, the sender number, message templates and the connection into your systems, so you are not left reading developer documentation.
Can these connect to the phone system we already have?
Usually yes. We work with Cloud PBX, Yeastar, 3CX and Asterisk-based systems. Tell us what you run today and we will confirm what can be connected and what it involves.
What does an automation actually look like?
A common one: a customer calls, nobody picks up, and the system immediately sends a WhatsApp message saying you are sorry you missed them and asking how you can help. Others include SMS order updates, appointment reminders and follow-up reminders for your sales team.