1
Begin the setup wizard
Install and open Sipnetic on Android. Tap Next on the welcome screen to begin adding an account.
Android mobile manual
Connect Sipnetic to your AlienVoIP extension.
Use the six screenshots to add your SIP account manually, allow Android call permissions and confirm that the account is Available before your first call.
Use the extension credentials: Sipnetic signs in with the SIP username and SIP password for your AlienCloud PBX extension. These are different from the BizCloud employee app login. Screen labels can vary with the Android and Sipnetic versions.
Six illustrated steps
Add the account and check registration
Follow the example screens from left to right. Tap a picture to see it at full size.
2
Choose manual setup
Choose the SIP account or manual configuration path so you can enter your AlienVoIP server and extension details.
3
Enter the PBX server
Type the exact server hostname or domain given by your administrator. Continue to the account fields.
4
Enter extension credentials
Enter your SIP username or extension and its SIP password. Save the account and wait for registration.
5
Allow incoming call display
On the Android screen shown, allow Sipnetic to display over other apps so incoming calls can appear. Also allow notification and microphone permissions when prompted.
6
Check Available and test
The account should show Available. Call another extension, then ask for an incoming call to confirm ringing and two-way audio.
If a call does not work
Check the account and audio settings
Start with the simple checks below, then contact support if the problem continues.
Sipnetic will not show Available?
Send AlienVoIP your extension, assigned server, Sipnetic version and the on-screen error. Keep the SIP password out of screenshots and messages.