Make it easier for customers to reach your team. We help you set up reliable calling for your office, branches and remote staff.
Choose the phone solution closest to your need. Each guide shows what it can do and how to get started.
IP Phones & IP PBXDesk phones, office PBX hardware and compatible accessories.Explore hardware →
Call Center SolutionsQueues, recordings and agent call flows for busy teams.Explore call centers →
On-Premise Office PhonesKeep your business phone system at your own office.Explore on-premise PBX →
Cloud PBX for OfficesHosted calling for office, branch and remote users.Explore Cloud PBX →
VoIP SoftphonesUse mobile and desktop apps for business calls.Explore softphones →
SIP Trunks & DID NumbersConnect your PBX to external calls and business numbers.Explore SIP & DID →
Share your team size, number of branches, current phone system, DID or SIP trunk requirement, and the call features you need. A clearer enquiry helps the sales team recommend the right setup instead of giving a generic package.
Send a quick WhatsApp message and include your company name, location, number of users and what you want to improve.
Start WhatsApp Enquiry Contact FormEvery big company starts as a small team with a big idea. Your phone system should grow with you, not hold you back. Here is how one business number takes a two-person startup to a 100-person team across countries, without ever changing systems.
Two founders, one laptop and a big idea. No PBX box, no wiring: they sign up for Cloud PBX, get a business number and answer calls on the softphone app at home, in a café or at a client's office. Customers hear a professional greeting, not a personal mobile.
The team moves into its first office. Yealink IP phones plug in and join the same cloud system. Every new hire gets an extension in minutes, calls transfer smoothly between sales and support, and nobody misses a customer again.
Calls pour in and a support team is born. An IVR sends callers to the right department, queues keep them in line instead of ringing out, recordings help coach new staff, and SIP trunks keep call costs down as volume grows.
New branches open in Penang, Johor Bahru and overseas. Every office joins the same Cloud PBX: colleagues dial each other by extension across borders at no call charge, and local numbers let overseas customers call you like a local business.
Traditional phone systems are costly to maintain, hard to scale and awkward for remote staff or multiple branches. Whether you need a cloud PBX Malaysia solution for a modern office, a dependable office phone system Malaysia setup for multiple departments, or a call center PBX Malaysia environment with advanced call handling, our team handles consultation, setup, migration, integration and support, so you can focus on growing.
A licensed Malaysian VoIP provider, keeping businesses connected since 2007.
Your business numbers and calls run on a licensed local provider, so your lines are dependable, compliant and properly supported.
We've run VoIP for Malaysian businesses since 2007. Our Cloud PBX is built on that experience: proven, stable and robust.
Calls between your branches, and between users on our network, cost nothing, wherever your offices are.
Competitive call rates and a responsive local team, with numbers, phones, setup and support all from one place.
Plans and prices are published upfront with clear terms, so you know exactly what you pay before you commit.
No long forms, no pressure. Tell us a little about your business and we'll suggest a setup that fits. A rough idea is totally fine, and we'll fill in the rest together.
So we know who we're chatting with.
So we can suggest the right setup, not a one-size package.
Most of our customers aren't, and that's what we're here for. Just drop us a message and tell us what you want to fix, like "we keep missing calls" or "we're opening a new branch". We'll ask the right questions, explain things in plain language and work it out with you. No jargon, no obligation.
Want to read up first? Have a look at Cloud PBX or SIP Trunk & DID numbers.
There's no wrong answer, only the one that suits how your business works. We set up and support both, so here's a quick way to tell which is right for you.
Your phone system lives in the cloud
AlienCloud PBX SME-4, up to 4 extensions
Your own Yeastar PBX box, in your office
P520 Basic Bundle with Yealink IP phones
| Cloud PBX | IP PBX | |
|---|---|---|
| Upfront cost | Low: activation and deposit, no PBX box | PBX hardware purchase |
| Monthly cost | Monthly plan | No PBX fee, only your lines or SIP trunk |
| Remote & mobile staff | Built in, just use the app | Possible, needs network setup |
| Analog phones, fax & telco lines | Needs an adapter | Built-in ports and modules |
| Adding users | Upgrade your plan any time | Up to your PBX model's limit |
| Maintenance | Managed by our team | Your box, with our support and a 3-year PBX warranty |
Prices exclude SST and installation. See Cloud PBX plans and IP PBX bundles for full terms.
Still not sure? Tell us how many staff you have, where they work and what phones you use today. We'll recommend the one that fits.
Help Me ChooseEvery team handles calls differently. Here's what we usually recommend, and you can always mix and match.
Sounds familiar? “Calls get lost between reception and the right person.”
Sounds familiar? “Every branch has its own line, and we can't transfer calls between them.”
Sounds familiar? “Lines are always busy, and we don't know how many calls we missed.”
Proven hardware and phone platforms, installed, configured and supported by our own team.
Phones, headsets, PBX systems and more. Pick a category, or browse our featured products with live prices below.
See the full Phones & Hardware overview →
RM189.00
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RM229.00
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RM279.00
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RM249.00
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RM349.00
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RM369.00
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RM499.00
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RM749.00
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RM1,049.00
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RM709.00
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RM2,988.00
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RM4,999.00
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RM7,399.00
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RM14,199.00
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RM519.00
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RM899.00
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RM899.00
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RM1,499.00
View on e-marketEvery photo below is a phone system we installed for a customer, from hospitals and hotels to logistics hubs, law firms, tin mining and even the helicopter industry. Whatever you do, chances are we've already set one up for a business like yours.
The questions we hear most. More in our full FAQ.
The suitable setup depends on your number of users, branches, existing phone system, call volume, remote staff needs, and whether you need IVR, call recording, queues, DID numbers, SIP trunk or softphone access.
Yes. PBX.com.my provides Cloud PBX solutions for Malaysian SMEs, offices, multi-branch companies, sales teams, customer service teams and call center environments.
Yes. SIP trunk connectivity can be arranged for compatible IP PBX, Cloud PBX, SBC or VoIP systems, subject to technical compatibility and network readiness.
DID number enquiry can be included together with SIP trunk, Cloud PBX or IP-PBX requirements. The sales team can advise based on location, number requirements and business use case.
Yes. Cloud PBX and selected IP-PBX setups can support branch users, remote extensions, mobile softphones and centralized call routing depending on the network and configuration.
Yes. IVR menu, call routing, voicemail, call recording, queue handling and department extensions can be included based on the package and deployment requirements.
Beyond phone systems: messaging and business software from the team that runs your calls.
Send your requirements today and get a practical recommendation for Cloud PBX, IP-PBX, SIP trunk, DID number, softphone, call center setup, WhatsApp Business API or SMS services.
